1. Introduction

Rubicon LLC ("we", "our", "us") is committed to protecting your personal data in accordance with applicable laws in the State of Qatar, including Law No. 13 of 2016 on Personal Data Privacy Protection.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our website or services. By using our services, you agree to the practices described in this policy.

We review and update this policy periodically. When significant changes are made, we will notify you by email or via a prominent notice on our website.

2. Information We Collect

We may collect the following personal data:

• Full name
• Date of birth (for certification purposes)
• Email address
• Phone number
• Company name and job title
• Course registration details
• Communication records
• Basic technical data (such as IP address and website usage statistics)

3. How We Use Your Data

We use your personal data to:

• Register you for training programs
• Issue certificates and maintain training records
• Communicate with you about courses and updates
• Provide customer support
• Improve our services
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Your explicit consent, where applicable
• The performance of a contract, specifically to deliver training services you have requested
• Compliance with legal and regulatory requirements under Qatari law

5. Data Sharing

We do not sell your personal data. We may share your data only with:

• Service providers supporting our operations (e.g., IT systems, cloud hosting, and payment processing)
• Training partners, where required for programme delivery
• Competent authorities, where required by law

Cross-Border Data Transfers:

Some of our service providers may be located outside the State of Qatar. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place in accordance with Law No. 13 of 2016, and that the receiving country provides an adequate level of data protection.

6. Data Security and Retention

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, or destruction.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Indicative retention periods are as follows:

• Training and certification records: 7 years from the date of course completion, in line with regulatory requirements
• Marketing and communications data: until you withdraw consent or request deletion
• Technical and usage data: up to 12 months

Data Breach Notification:

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and the relevant supervisory authority in accordance with our obligations under Qatari law.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent where processing is based on your consent
• Request deletion of your personal data, subject to any legal retention obligations

To exercise any of these rights, please contact us using the details in Section 9. We will respond to your request within 30 days. Please note that withdrawing consent does not affect the lawfulness of any processing carried out prior to withdrawal, and may affect our ability to continue providing certain services to you.

8. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. We use the following types of cookies:

• Essential cookies: Required for the website to function properly and cannot be disabled.
• Analytics cookies: Help us understand how visitors use our website (e.g., via Google Analytics). These are only set with your consent.
• Marketing cookies: Used to deliver relevant content and advertisements. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings or our cookie consent banner at any time. Please note that disabling certain cookies may affect the functionality of our website.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us: info@rubicon.qa.

We are committed to resolving any concerns you may have. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority in Qatar.